"Tipped the driver already"
"Driver incredibly rude, made us feel very uncomfortable. We were being driven to our wedding venues and her driving made the bride feel travel sick. Driver insisted picking us up early to start, we said that’s fine but we want to leave when we asked as we were waiting for everyone to arrive. Once driver dropped us at first venue, she complained at us that she was now ‘“late for the school run” - this is not appropriate, we still left earlier than we had booked but she still insisted on making us feel uncomfortable. As she was now “late for the school run” she said this is would mean she’d be late picking us up, then making us late for our dinner reservation. She also gave us attitude when we asked to open the boot to pop in our luggage. Incredibly poor service and put a bad mood to the start of our wedding day."
"Great service. Will use again"
"The vehicle provided was not , in my opinion , an executive car, as stated. I travelled in the back of what was essentially a bus/ MPV type vehicle. Very uncomfortable ride in the rear and essentially left me wondering why I didn’t opt for the standard vehicle at £25 less. "
"The vehicle provided was not , in my opinion , an executive car, as stated. I travelled in the back of what was essentially a bus/ MPV type vehicle. Very uncomfortable ride in the rear and essentially left me wondering why I didn’t opt for the standard vehicle at £25 less. "
"Mike was great. We had a pregnant friend with us and he went out of his way to pick her up from another town when she dropped out of our hike early."
"Lovely company and safe driver! On time! "
"I was very happy with the service I was provided with, especially considering it was in the middle of the night. I find it always makes a big difference having a friendly driver to talk to, and my driver was very amiable. Thank you to him and to you."
"There was nothing wrong with the vehicle - ended up being VW transporter... suited us just fine having all the extra space!"
"I dont know, i call and they say my taxi will be delta, they shot be 10 pm and they come 10:25"
"Very friendly and professional driver"
"Really happy with the service, incredibly easy and would use again. Driver was extremely polite."
"Very easy to book, local driver, on time, friendly and comfortable journey."
"Struggled to find location but rang to let me know and we directed her there. Great service and I would 100% book again based on ease and customer service!"
"Driver did not know how to do a meet and greet. Arrived 35 minutes late. Asked that I instead meet them in the airport carpark. Was reasonably polite but definitely not the service I paid for. "
"Journey was cancelled at last moment. Cab arrived on time. Driver very helpful. Vehicle higher standard than ordered. Would use Welland Cabs again."
"As stated above. All fine but 20 plus minutes late"
"Mistake made and fixed, really appreciate it "
"Thnaks for arriving on time, the car was plenty big enough."
"Everything we needed. Car was bigger than ordered as well. Thanks"
"Very good service - thanks."
"Fantastic service thank you"
"Very friendly driver who got us home promptly "
"Superb customer service. Driver was super friendly and provided top notch service. The car was clean. I would def book again! Amazing service. "
"First class service - unable to fault in any way!"
"The delay was a little annoying but the driver contacted me to keep me updated so it wasn't too bad, and traffic was quiet so I reached my destination reasonably quickly.
The overall 1* rating s because of the cost. I am not familiar with Cheltenham so did not question the price charged. I was astonished when taking a cab back to the station for which I paid cash, to discover that the usual fare was only £11! I therefore have no need for any vouchers as I will not be using the service again."
"Tipped the driver already"
"Driver incredibly rude, made us feel very uncomfortable. We were being driven to our wedding venues and her driving made the bride feel travel sick. Driver insisted picking us up early to start, we said that’s fine but we want to leave when we asked as we were waiting for everyone to arrive. Once driver dropped us at first venue, she complained at us that she was now ‘“late for the school run” - this is not appropriate, we still left earlier than we had booked but she still insisted on making us feel uncomfortable. As she was now “late for the school run” she said this is would mean she’d be late picking us up, then making us late for our dinner reservation. She also gave us attitude when we asked to open the boot to pop in our luggage. Incredibly poor service and put a bad mood to the start of our wedding day."
"Great service. Will use again"
"The vehicle provided was not , in my opinion , an executive car, as stated. I travelled in the back of what was essentially a bus/ MPV type vehicle. Very uncomfortable ride in the rear and essentially left me wondering why I didn’t opt for the standard vehicle at £25 less. "
"The vehicle provided was not , in my opinion , an executive car, as stated. I travelled in the back of what was essentially a bus/ MPV type vehicle. Very uncomfortable ride in the rear and essentially left me wondering why I didn’t opt for the standard vehicle at £25 less. "
"Mike was great. We had a pregnant friend with us and he went out of his way to pick her up from another town when she dropped out of our hike early."
"Lovely company and safe driver! On time! "
"I was very happy with the service I was provided with, especially considering it was in the middle of the night. I find it always makes a big difference having a friendly driver to talk to, and my driver was very amiable. Thank you to him and to you."
"There was nothing wrong with the vehicle - ended up being VW transporter... suited us just fine having all the extra space!"
"I dont know, i call and they say my taxi will be delta, they shot be 10 pm and they come 10:25"
"Very friendly and professional driver"
"Really happy with the service, incredibly easy and would use again. Driver was extremely polite."
"Very easy to book, local driver, on time, friendly and comfortable journey."
"Struggled to find location but rang to let me know and we directed her there. Great service and I would 100% book again based on ease and customer service!"
"Driver did not know how to do a meet and greet. Arrived 35 minutes late. Asked that I instead meet them in the airport carpark. Was reasonably polite but definitely not the service I paid for. "
"Journey was cancelled at last moment. Cab arrived on time. Driver very helpful. Vehicle higher standard than ordered. Would use Welland Cabs again."
"As stated above. All fine but 20 plus minutes late"
"Mistake made and fixed, really appreciate it "
"Thnaks for arriving on time, the car was plenty big enough."
"Everything we needed. Car was bigger than ordered as well. Thanks"
"Very good service - thanks."
"Fantastic service thank you"
"Very friendly driver who got us home promptly "
"Superb customer service. Driver was super friendly and provided top notch service. The car was clean. I would def book again! Amazing service. "
"First class service - unable to fault in any way!"
"The delay was a little annoying but the driver contacted me to keep me updated so it wasn't too bad, and traffic was quiet so I reached my destination reasonably quickly.
The overall 1* rating s because of the cost. I am not familiar with Cheltenham so did not question the price charged. I was astonished when taking a cab back to the station for which I paid cash, to discover that the usual fare was only £11! I therefore have no need for any vouchers as I will not be using the service again."
